For about two-thirds of a century, Mercer Floor & Home has proudly served Central Maryland and Southern Pennsylvania with personalized home and office remodeling products and services — including floor covering, cabinetry, countertops, and more. Our approach is consultative — focusing on building trust and guiding clients to solutions that fit their needs. As a family-owned business of 15–20 team members, we foster a supportive, close-knit environment where every person makes an impact.

Whether you’re starting fresh or growing your career, this role offers hands-on learning, structured training, and visible results from day one. We seek honest, dependable, team-oriented individuals who build trust with clients and coworkers. The work demands adaptability, resilience, and dedication. Every project comes with its unique puzzles — and the satisfaction of finding the right solutions.

If you thrive in a fast-paced environment and are ready to grow through training, collaboration, and creative problem-solving, you’ll fit right in. As we transition to new leadership, we’re excited by fresh ideas and opportunities to become an even stronger local industry leader—and you can help shape that future. If you’re committed to the long haul, this opportunity is for you.

Duties:

• Manage Projects: Create estimates, coordinate timelines, and track materials and job progress. 
• Support Showroom Operations: Manage showroom hours and presence while leading client consultations.
• Lead Client Communications: Be the main point of contact throughout the project, delivering a tailored, positive experience to build trust and foster long-term relationships. 
• Collaborate: Work closely with scheduling, install, and logistics managers to keep projects running smoothly. 
• Pursue Growth: Participate in ongoing training and skill-building

Requirements:

• Tech-savvy & adaptable: Comfortable using mobile and desktop tools. Training provided (i.e. Google Workspace, RFMS, Measure Mobile, etc). We're going paperless!
• Reliable transportation: Required for job-site visits across Central MD and Southern PA.
• Physical capability: Regularly lift and carry product samples in the showroom and on the job-site (typically 10–20 lbs; sometimes up to 50 lbs).
• Strong communication & organization: Clear, proactive, and detail-oriented -- you manage multiple projects smoothly. 
• Relationship sales mindset: You take a consultative, trust-building approach and guide clients with patience and professionalism. 
• Time management & self-direction: Confidently manage your schedule and balance client needs with daily responsibilities. 
• Integrity & Accountability: You take ownership of your work, follow through on commitments, and value doing what’s right — especially when it’s not the easiest route.
• High School or Equivalent

Nice-to-Haves:

• Team-oriented & independent: Collaborate effectively while owning your responsibilities and results.
• Growth-oriented: Open to feedback, ready to learn, and excited about long-term development with work-life balance.
• Aesthetic awareness: You’ve got a good eye for color, space, and style — even without formal design training.
• Experience: While not required, experience related to customer service, sales, design, remodeling, and similar industries is helpful.

We offer the following opportunities and benefits:

• Salary plus commission to start (1st-year potential earnings of $60,000 to $100,00)
• Comprehensive Health Insurance incl. Dental & Vision
• Life Insurance
• Simple IRA with Match
• Vacation days
• Sick/Personal days
• Short and Long Term Disability
• Full-Time Position: 5-day work week with one "late shift" per week
• Two days off a week, including Sundays, and 1 day during the work week
• Major Holidays Off (number of days varies per year)
• Team Focused and Healthy Work Environment
• Starting Salary of $40,000 to $60,000 annually
• Extensive and personalized training and support from the rest of the team

Send resume and cover letter to Shawn & Kristen at Contact@MercerCarpetOne.com.